WebMD Health Coaching

As part of the Wash U WebMD Portal experience, employees are highly encouraged to engage in coaching with a WebMD Health Coach. This free and confidential benefit is designed to help you create personal goals and remain accountable to them. Research shows that coaching can be effective in helping individuals lose weight, manage chronic conditions, and identify latent health problems.

 Trained Health Professionals

Your WebMD Health Coach is trained to help you address a variety of health topics.  Through a series of phone conversations, your coach will use the results from your Health Assessment and Biometric Screening to assess your personal needs and provide the information and support you need to make improvements.  By identifying your personal health risks, you and your coach can develop a plan to help you take steps that move you toward a more desirable lifestyle.

  • Exercise
  • Nutrition
  • Strength training
  • Weight management
  • Stress management
  • Smoking cessation
  • Emotional health
  • Substance use

The WebMD Health Coaches have degrees in a range of health-related areas, including health education, nutrition, exercise physiology, mental health counseling, and diabetes management.  They are Certified Health Education Specialists or have a similar certification in their specialty (i.e. Certified Exercise Physiologist, Registered Dietitian, etc).  Health coaches do not provide clinical information, diagnosis, or advice regarding medication.  Your coach is trained to help you move forward at a pace that is comfortable for you. 

Get Started Today

Benefits-eligible employees will be automatically enrolled into the Health Coaching program upon completion of the online WebMD Health Assessment. You can choose to communicate with your coach via two options:

  • Message with a coach

Log into the Wash U WebMD Portal or use the Wellness at Your Side™ app to send and receive messages that are completely secure and private. Coaches are available on weekdays, excluding holidays. You’ll receive a response to your message within one business day.

  • talk to a coach

Call 1-888-383-8742 (Option 2) to set up your free and confidential coaching session.

WebMD Health Coach Hours of Operation

Monday – Thursday | 8am – 10:30pm CST
Friday | 8am – 7pm CST
Saturday | 8:30am – 5pm CST
Sunday | 12pm – 10:30pm CST

2017 Holidays – Coaching Center Closed

Login to the WashU WebMD Portal

To ensure successful registration and log-in, please make sure you have cleared your browser cache. Instructions for doing this can be found here: https://wuissrv20.wustl.edu/wuc/pages/clearcache.html.

If you need assistance with your WebMD Portal, you can contact WebMD customer service at 888-383-8742.  Press '0' to speak with a representative.